Privacy Policy Hotel Lagos satisfied accommodation

Privacy Policy for Manuela Residence

At Manuela Residence, we are committed to protecting the privacy and security of our guests' personal information. This privacy policy explains how we collect, use, and protect personal information.

What information do we collect?

We collect personal information from our guests in a variety of ways, including:

• Contact information, such as name, address, telephone number, and email address
• Payment information, such as credit card number and billing address
• Reservation information, such as arrival and departure dates, room type, and number of guests
• Guest preferences, such as room preferences and special requests
• Feedback and reviews, such as comments and suggestions about our hotel and services

How do we use the information we collect?

We use the personal information we collect to provide our guests with the best possible experience at our hotel, including:

• Processing reservations and payments
• Providing personalized services and amenities
• Responding to requests and inquiries
• Improving our hotel and services
• Communicating with guests about promotions and offers
• Providing guest feedback and reviews to third-party booking platforms

How do we protect personal information?

We take appropriate measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. We maintain physical, electronic, and procedural safeguards to protect personal information. We also limit access to personal information to those who have a legitimate business need to access it.

Do we share personal information?

We may share personal information with third-party service providers who perform services on our behalf, such as processing payments, providing IT support, and delivering packages. We may also share personal information with law enforcement authorities if required by law or if we believe that such disclosure is necessary to protect our rights, the safety of our guests, or the public.

How can guests access and control their personal information?

Guests have the right to access, correct, or delete their personal information. Guests can contact us at [contact information] to request access to their personal information or to request that we correct or delete their personal information.

Changes to this privacy policy

We may update this privacy policy from time to time. We will notify guests of any material changes to this policy by posting the updated policy on our website or by other means.

Contact us

If you have any questions or concerns about this privacy policy, please contact us at [contact information].